Subscription & Billing Policy

Effective Date: February 5, 2026

1. Subscription Plans

TradeScans offers the following options:

• Monthly Plan: $10/month (100 AI credits)
• Annual Plan: $100/year (1,000 AI credits)
• Credit Pack: $20 one-time purchase (200 AI credits)

All subscriptions renew automatically unless canceled. Pricing may change with advance notice to subscribers.

2. Automatic Renewal

Your subscription will automatically renew at the end of each billing period. By subscribing, you authorize TradeScans to charge your stored payment method on a recurring basis until you cancel. You will be charged the applicable subscription fee at the beginning of each renewal period.

3. Cancellation Policy

You may cancel your subscription at any time by:

• Logging into your account and navigating to Settings
• Contacting support at support@tradescans.app

Cancellation stops future billing. You will retain access to the Service through the remainder of your current billing period. No prorating occurs for unused time within a billing period.

4. Refund Policy

All subscription fees are non-refundable unless otherwise required by law. No refunds will be issued for:

• Partial billing periods
• Unused subscription time
• Failure to cancel before the renewal date
• Low or no usage of the Service

If you believe you have been charged in error, please contact support@tradescans.app immediately.

5. Failed Payments

If a payment fails, TradeScans may retry the charge. Your account access may be suspended until the payment issue is resolved. It is your responsibility to maintain current and valid billing information in your account.

6. Account Responsibility

You are responsible for:

• Keeping your billing information accurate and up to date
• Monitoring your subscription status and renewal dates
• Canceling before the renewal date if you do not wish to continue

TradeScans is not responsible for renewal charges resulting from failure to cancel your subscription.

7. Chargebacks

If you initiate a chargeback with your payment provider without first contacting TradeScans support, your account may be subject to:

• Immediate suspension
• Revocation of access to the Service
• Denial of future subscription requests

We encourage you to contact support@tradescans.app to resolve any billing concerns before initiating a chargeback.

8. Digital Service Acknowledgment

By subscribing, you acknowledge that you are purchasing a digital software service that provides immediate access upon payment. Due to the nature of digital goods with immediate access, subscriptions are not eligible for refunds except as required by applicable law.

9. Policy Changes

TradeScans reserves the right to modify this Subscription & Billing Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Contact

For billing questions or concerns, please contact us at support@tradescans.app or visit our Support page.