Privacy Policy
Effective Date: February 5, 2026
1. Information We Collect
Personal Information
We collect the following personal information when you create an account or use the Service:
- Name
- Email address
- Phone number (if provided)
- Billing address
- Payment information (processed via third-party payment providers)
- Account login credentials
Payment data is handled by external processors; we do not retain full credit card numbers.
Trading & Account Data
We collect trade history uploads, portfolio information, performance metrics, AI-generated summaries, and usage activity within the application for analytics and functionality purposes.
Automatically Collected Information
When you access the platform, we automatically capture IP addresses, device type, browser type, operating system, pages visited, referring websites, and access timestamps. Cookies and tracking pixels are used to enhance user experience and measure marketing performance.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process subscriptions and payments
- Deliver AI-powered analytics and insights
- Respond to support inquiries
- Send service-related communications
- Improve features and functionality
- Monitor usage patterns
- Prevent fraud and abuse
- Comply with legal requirements
We do not sell your personal information.
3. AI Processing Disclosure
By using the Service, you acknowledge that your uploaded trade data is processed by automated systems and artificial intelligence to analyze your trade data and generate summaries and insights. AI outputs may contain errors and serve informational purposes only. Users should independently verify AI-generated content before making any trading decisions.
4. Information Sharing
We may share your information with trusted third-party service providers who assist with our operations, including:
- Payment processors (e.g., Apple Pay)
- Email service providers
- Hosting providers
- Analytics providers
- Cloud infrastructure providers
These entities are contractually bound to protect your data and use it only as authorized. We may also disclose information if legally required or to protect the rights and safety of TradeScans and its users.
5. Account Registration
By creating an account, you agree to:
- Provide accurate information
- Maintain the security of your login credentials
- Accept responsibility for all activity under your account
We reserve the right to terminate accounts that violate these Terms or our policies.
6. Data Retention
We retain your data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to delete your data, please contact support@tradescans.app. Please note that certain information may be retained for compliance purposes.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze traffic patterns
- Measure advertising effectiveness
- Improve functionality
You can manage cookies through your browser settings, though disabling them may limit certain features of the Service.
8. Your Privacy Rights (U.S. & California Residents)
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of certain data processing activities
California residents specifically have rights under the CCPA/CPRA to:
- Know what personal information is collected
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising privacy rights
To exercise these rights, contact support@tradescans.app. Identity verification may be required.
9. Data Security
We implement commercially reasonable security measures designed to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of transmitted or stored data.
10. Third-Party Links
The Service may contain links to external websites. TradeScans bears no responsibility for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
11. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will promptly delete it.
12. Policy Changes
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Your continued use of the Service constitutes acceptance of the updated policy.
13. Contact Information
For privacy-related inquiries, please contact us at support@tradescans.app or visit our Support page.